Frequently Asked Questions

I’m worried that I may not arrive in Brisbane in time for Orientation or the first week of classes, what should I do?

Please contact the Humanities and Social Science Faculty as soon as you arrive.

If you can't commence by the start date on your offer letter for reasons beyond your control email: iaslatearrivals@uq.edu.au

What sessions are compulsory for me to attend? Where can I find information about everything that’s happening during Orientation?

All commencing HASS students will receive a series of emails from mid-January leading up to O-Week including registration links to attend your compulsory orientation sessions. All online sessions will be conducted via Zoom. 

Please visit HASS New Students page to start your UQ orientation.

     To complete your orientation, you need to do four things:

1. Register for the HASS Undergraduate Welcome - meet fellow students, staff and  learn about available support services. Online session available.
2. Register for the HASS Postgraduate Welcome - meet fellow students, staff and  learn about available support services. Online session available.
3. Register for your Program Information Session - ask questions about your degree  structure and course choices. 

Attend one or two recommended sessions during How to HASS Week

What should I do if I think I am going to fail?

First have a chat with your course coordinator to express your concerns about your assessment. Depending on your circumstances and the

time of semester, there may a number of options available to you (including withdrawing from your course). Contact your Faculty for advice on withdrawing and your study plan for future semesters.

Our Sudent Life team offer learning workshops and Learning Advisers, which may also assist you.

I failed a course/s last semester, what does that mean for my study plan? Where can I go for advice?

Please contact the Humanities and Social Science Faculty Student Administration by visiting our office Room 207, Forgan Smith Building, email hass@uq.edu.au, or phone 3365 1333

I want to change my major – what should I do?

You can change your major on My SI-Net – Enrolments – Plans.

Students can update their academic plan (majors/minors/field of study) themselves via mySI-net. To do this:

1. Log into mySI-net
2. Navigate to Program, then plans using the mySI-net left hand menu
3. The current plan information will be displayed. You can drop a plan or add a plan using the links provided.

If you experience any issues with changing your plan using mySI-net, please contact the HASS Faculty by email (hass@uq.edu.au) and request the changes to be made. Please provide in your email your name, student number, current plan and new plan changes.

I want to change my program – what should I do?

International student wishing to change to another program can lodge an internal program change request via the myRequests tab in mySI-net.

Important information about changing your program can be found here.

How do I get a copy of my UQ transcript/Studies Report?

A studies report is an unofficial academic record which is available to students via mySI-net. You can find 'Studies Report' under the 'Enrolments' tab.

You can order an official copy of your UQ transcript online via UQ website.

How do I apply for credit for previous studies?

If you have completed study at another tertiary institution you may be eligible to gain credit for the previous studies if the course/s are deemed to be of a similar standard and content to a UQ course.

For an indication of what credit you may be eligible for, the University has created a UQ Credit Precedent Database.

This database is a search tool (Guide only) that can help you determine your eligibility for credit by looking at the precedents established for courses and programs, previously assessed for credit by UQ.

If your previous study is not in the Credit Precedent Database, you can still submit a Credit or Exemption request.

Visit the Programs and Courses website to review the UQ course profiles to estimate the equivalent match to your prior study.

See Check credit eligibility for more information.

To apply for credit, complete the credit or exemption request (student login required) online and upload details of the courses (course profiles) previously studied along with a copy of your official transcript (either scanned or via secure URL such as My eQuals).

Detailed information about applying for credit or exemptions can be found in the Credit for Previous Studies and Recognised Prior Learning Policy. 

What courses are available during Summer Semester?

The offerings for Summer Semester courses, which can be found on the UQ Program and Courses page

How many courses should I do each semester? Can I complete more or less courses in a semester?

International students with a student visa have to complete their program by the end date on their Confirmation of Enrolment (CoE).
This means students with a student visa must enrol in 8 units per semester.

If you are an international student and want to change your study load, please contact the Humanities and Social Science Faculty Student Administration by visiting our office Room 207, Forgan Smith Building, email hass@uq.edu.au, or phone 3365 1333

What are the Academic Integrity Modules? Do I have to complete them?

Yes, all UQ students are required to complete the Academic Integrity Modules in SI-net. To find out what the Academic Integrity Modules are, please visit the Academic Integrity and Student Conduct page.

I’ve received a ‘progression alert ‘ via email – what is it? What do I have to do? (added)

You will be issued a progression alert if your previous Academic Standing was None or Satisfactory and in the current Study Review Period.

To view these reasons, please refer to ‘For study completed from Summer Semester 2021/22’ section on the Progression Alerts and Interventions webpage.

International students with a student visa have to complete their program by the end date on their Confirmation of Enrolment (CoE).
This means students with a student visa must enrol in 8 units per semester.

If you are an international student and want to change your study load, please contact the Humanities and Social Science Faculty Student Administration by visiting our office Room 207, Forgan Smith Building, email hass@uq.edu.au, or phone 3365 1333

What are the Academic Integrity Modules? Do I have to complete them?

Yes, all UQ students are required to complete the Academic Integrity Modules in SI-net. To find out what the Academic Integrity Modules are, please visit the Academic Integrity and Student Conduct page.

I’ve received a ‘progression alert ‘ via email – what is it? What do I have to do? (added)

You will be issued a progression alert if your previous Academic Standing was None or Satisfactory and in the current Study Review Period.

To view these reasons, please refer to ‘For study completed from Summer Semester 2021/22’ section on the Progression Alerts and Interventions webpage.

I want my family to attend my graduation ceremony – how can I get an invitation letter from UQ so that they can fly to Australia for the event?

If you have friends or family travelling to Brisbane to attend your ceremony, please find below some information about getting a letter of invitation for them, which UQ is more than happy to organise: Click here for more information

You can also request the letter via our website.